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When We Are Closedclosed_sign


If an urgent medical problem that does not require the 999 service occurs out of surgery hours, telephone the NHS 111 non-emergency service.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call you need health information or reassurance about what to do

NHS Walk-in Centre

With effect from 1st June 2015 the above centre has relocated to:-

Norwich Practices Health Centre,

Rouen House on Rouen Road, Norwich, NR1 1RB

(approximately 200 metres from its current location).  They offer healthcare advice and treatment, without having to make an appointment. 

Tel: 01603 677500


Open 08:00 to 20:00 365 days a year.


Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website