Opening Hours

We are currently open.

Wednesday08:15-12:30, 14:00-18:00

Surgery Times

Surgeries run at varying times between 08:20-18:00.

Surgery Closures

Please note the Reception and Prescriptions counters are closed for lunch between 13:00 and 14:00 on Monday, Tuesday, Thursday and Friday but our phonelines remain open.

Please note the surgery closes for training purposes on Wednesdays between 12:30-14:00.

Out of Hours Service

Between 18:30 and 08:00, Monday to Friday, all day at weekends and on bank holidays, your call will be redirected to the NHS 111 service.


In a genuine emergency you should call 999 and ask for an ambulance.

Chest pains and / or shortness of breath are considered emergencies

Extended Hours & Improved Access

This practice is taking part in the “Improved Access” provision of appointments as part of the Kett’s Oak Primary Care Network in South Norfolk. We will, therefore, be providing some pre-bookable appointments outside our normal opening hours, in addition to those detailed below. These will be scheduled on a rota basis, so please ask a receptionist for more information.

Wednesday evening (18:30-20:00) and Saturday morning (08:30-11:00) clinics are only for pre booked appointments and are held in the nurse wing, using the entrance at the far end of the building.

We are not able to see walk-in patients during these sessions. If you have an urgent or minor illness outside of core hours please visit the Walk-In Centre in Norwich on Rouen Road or call 111.


You are unable to collect prescription forms from the surgery on Saturday mornings, all prescription forms awaiting collection are passed to Boots on Friday evenings to allow you to collect them from there.